Privacy Policy — ollie AAC (US-Only)

Last Updated: January 2026
Company: Underdog Innovation Inc.
Contact: erik.miller@underdoginnovationinc.com

Introduction

ollie AAC ("ollie," the "App") is an Augmentative and Alternative Communication (AAC) application designed to support communication for individuals with speech or language challenges. This policy explains how information is collected, used, and protected when you use the App.

ollie is designed to operate with minimal personal data. Most communication features work without creating user accounts or entering identity information.

This Privacy Policy applies only to users located in the United States.

1. Information We Collect

ollie does not require personal information to use core AAC features. We collect:

1.1. Usage Information

Includes:

• App features used
• Button interactions
• Device type & OS version
• Crash & diagnostics data

Used only to:

• Improve app performance
• Fix bugs
• Understand usage patterns

1.2. AI Input Data (Optional Use)

ollie includes AI-powered features such as:

• Vocabulary generation
• Contextual suggestions
• Image/icon creation

When a user invokes these features, text prompts are sent to our AI provider for processing. Prompts typically include descriptions of vocabulary, not personal identity.

Example: "Generate breakfast foods page"

We do not send:

• Location
• Contact info
• Financial data
• Photos of identifiable people
• Health or medical records

Users do not need to use AI features to communicate with ollie.

Model Improvement & Optional Data Use

To improve ollie's vocabulary recommendations and contextual suggestions, we may use non-personal, de-identified vocabulary inputs to help enhance future AI performance. This information is used only to improve the quality and accuracy of AAC-related output (e.g., better word predictions, more relevant symbol suggestions).

• No personal user identity is attached to model improvement data
• No data is sold to advertisers or brokers
• No targeted advertising or profiling is performed

Users may turn off model improvement data sharing at any time in the in-app settings menu. Disabling this setting does not affect core AAC functionality.

1.3. Subscription Information

For optional subscriptions (such as ollie Plus):

• Payment is handled by Apple
• We do not receive or store credit card data
• Returns are also handled by Apple

2. Information We Do Not Collect

ollie does not collect:

• Names
• Email addresses
• Home addresses
• Phone numbers
• Location data
• IP-based identity tracking
• Biometric data
• Speech recordings
• Health or medical data
• Advertising identifiers

ollie does not:

• Sell user data
• Share user data with advertisers
• Use third-party ad networks

3. How Information Is Used

Information may be used for:

• Improving app features
• Enhancing user experience
• Supporting AI-based vocabulary and icons
• Performance and stability

Information is not used for:

• Behavioral advertising
• Cross-app tracking
• Profiling users for marketing

4. AI Technology & Data Handling

ollie uses AI technology to support communication. AI features are always enabled, but not required for use.

Key principles:

• AI enhances communication; it does not replace professional care
• AI processing occurs only when features are invoked
• AI prompts are limited to vocabulary or category context
• We do not send photos of identifiable individuals for processing

AI may be powered by partners such as Google Gemini or similar providers. We require partners to:

• Protect privacy
• Avoid selling data
• Avoid training models without consent

5. Children's Privacy

Because many AAC users can be minors, we take child safety seriously.

• Children may use ollie under supervision of a parent, guardian, educator, or therapist
• We do not knowingly collect personal information from children
• AI features are designed to produce age-appropriate content
• If data is submitted without supervision, please contact us for deletion.

6. Health & Education Use Cases

ollie may be used in:

• Schools
• Homes
• Clinics
• Therapy settings

We do not store health records, clinical notes, or IEP data.

ollie is not a medical device and does not diagnose or treat conditions.

7. Data Storage & Security

We use commercially reasonable measures to protect information including:

• Encryption in transit
• Modern app security practices
• Regular security updates

We do not maintain cloud accounts for users today. If cloud sync is introduced later, it will be optional and disclosed. Data saved from boards is saved locally and privately within the ollie app.

8. Third Party Services

ollie interacts with:

• Apple App Store (subscriptions & billing)
• AI processing providers (Google Gemini)

These services maintain their own privacy policies.

9. Policy Changes

We may update this policy as laws or features evolve. Updates will be posted in-app and/or on our website.

10. Contact

For privacy questions, child safety, or data concerns:
Underdog Innovation Inc.
Email: erik.miller@underdoginnovationinc.com

AI Transparency Statement

ollie uses AI to support communication by:

• Generating vocabulary
• Suggesting relevant words
• Creating simple icons

AI is used as a tool to enhance communication—not to monitor, track, or profile users, and not to replace teachers, clinicians, or caregivers.

• Users always maintain control over communication content.
• AI does not learn from individual user identity or speech history.
• AI outputs are designed to be age-appropriate and safe.

We believe AAC users deserve:

• ✔ Transparency
• ✔ Safety
• ✔ Dignity
• ✔ Control

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